" I recently used Wharfe Valley Stoves to line and insulate our chimney, put in a new flue and install a wood burner. Their service throughout was utterly exemplary. Stephen came to our house to assess our problematic chimney, at no charge despite us being slightly off their patch in Harrogate. He took a thorough look at the problem and gave clear and helpful advice. The showroom carries plenty of high quality stock to make decisions easy, and Nicky who works there is pleasant and efficient. Stephen came himself to sort the chimney and sent two lovely lads to finish the job installing the stove. No request was too much trouble, and when an unconnected tradesman let us down Nicky & Stephen went out of their way to reschedule the stove fitting appointment so that we would have the stove on time. We now have a truly beautiful fireplace and to top it off, the prices charged were very reasonable. I cannot praise them too highly and would not hesitate to recommend them."
Sadie - 14/12/2017
" Hi Trish, Steve,
As discussed, just a small e-mail to say thank you for the excellent service around our stove installation.
We wanted to particularly say thanks to Joel and Ash for the excellent work and Joel's tenacity on getting the job done and the making sure the Fireplace was exactly as we wanted.
The job did take longer than expected, this was not a problem however and Joel and Ash did stay late on two nights to ensure the work was finished and our stove was ready to use immediately.
Many thanks all and a pleasure doing business with Wharfe Valley Stoves..
We are enjoying warm nights in December in front of our wood fire.. :-)
We just need it to be a little colder now...!
Ian & Katie - 22/12/2016
" Thank you all for my wonderful new stove . All my dealings with your company have been a pleasure.
I must comment that your workmen were brilliant, professional and immaculately tidy. My stove is very well fitted and working great.
Just one question:
- where is the thermo control on my electric fire. My eyes are not at their best as Iv just had a cataract op in one eye. Maybe it's hidden at The side ? The instruction leaflet doesn't explain where?
Maxine Salter - 26/11/2016
" I have just paid the final installment for our new Stove. I just wanted to say that we are absolutely delighted with it. I can't wait until the weekend so we can light it (however hot it is outside!).
Joel, Ollie and Ryan worked incredibly hard and were a pleasure to have in the house. They were especially good with my 5 year old son before and after school when he asked them lots of questions about what exactly they were doing! Please pass on our thanks."
Kate and Graham Richardson - 10/10/2016
" Fab couple of lads, worked really hard, very professional. Done a fab job really chuffed with end results"
Mr & Mrs Ainsworth - Castleford - 16/08/2016
" Very reliable service by Wharfe Valley Stoves. Very professional, knowledgeable and re-assuring service given by the fitters. The sales and after sales service was also brilliant throughout the whole process . Great competitive prices, wouldn't hesitate recommending this company at all.
P.S Thank you for the recent fitting of the cowl to the existing chimney. It seems to have done the trick."
Ian & Suzanne Slater - Garforth Leeds - 26/04/2016
" Hi Steve,
Sorry for the delay, but as discussed with Adam at the time of fitting please find attached the pictures.
The fire has made a fantastic addition to both room and we are really thrilled with it.
Once again thank you for all you did for us.
Chris & Jules - 01/11/2015
" Just wanted to say how impressed we were with the service provided. The guys were very professional and helpful. We ( re me!) are fussy and I have absolutely no complaints about the whole process. I am very glad we had the stove in before the decorators though - I cannot believe the mess that came out of the chimney but the guys were very good cleaning it up and using lots of protective sheeting. We would have no hesitation recommending you and your company."
Mrs O - 06/2015
" Just wanted to say how very pleased we are with our new hearth, stove and mantelpiece. The whole process was very smooth from start to finish. We were consulted at every point in the installation and the result is that it looks like stove was always there. Couldn't be better.
In addition to being friendly, accommodating and efficient the fitters (Adam and Carl) made very little mess and were very knowledgeable - quite the 'stove geeks'!"
Mr & Mrs Bowden - Knaresborough - 21/05/2015
" Wharfe Valley have done an excellent job from start to finish. In terms of fitting, the guys were fantastic and the whole process was undertaken with the minimum of fuss and disruption. All in all a thoroughly professional job."
JB - 18/05/2015
" Thank you for your recent installation very pleased with finished job and heat output over this weekend!!!
BACS payment will be with you today
Seven Oaks - burnt Yates Harrogate - 11/05/2015
Adam and Carl fitted my stove as per the quote that you sent me. I am absolutely delighted with the stove, hearth and oak mantel. It is exactly what I had in my mind.
Adam and Carl were brilliant and I would have no hesitation in recommending Wharfe Valley Stoves to anyone else. Thank you."
Regards, Debora - 14/2/2015
" Hi, I will have the funds transferred this week.
Please can you personally thank the lads who completed the work in my parents home.
My dad contacted me to say what a brilliant, professional and clean job they had done. My dad was exceptionally pleased with the service and said the two lads were just great and he couldn't rate them high enough. I think my dad enjoyed their company too!! "
Kind Regards, Donna - 23/11/2014
" Hi Steve,
Just wanted to send you a picture of my stove in action - now my room has been finished!
I love the stove, it is fantastic and definitely the right choice - the guys were superb who did the installation.
If you need a testimonial or more pictures let me know!"
Regards Louise, Kenilworth, Coventry - 12/9/2014
" I’ve just lit the stove, it’s great!
I have been really impressed with the whole process and the stove itself and will happily recommend you!"
Regards, Helen, Thorner - Freestanding Varde Ovne - 28/6/2014
" The Fireplace is absolutely perfect. Exactly what we wanted. We are delighted with it.
Thank you very much for your excellent service all round. We will be in touch again when we get round to doing the dining room.”
Simon & Ann, Boroughbridge - New Limestone surround, granite hearth & slip with inset stove - 22/5/2014
" Dear Mr Kilby,
I just wanted to say how pleased we were with the work carried out by Dave and Carl yesterday. They were both extremely neat, efficient, and courteous, and the quality of the installation was outstanding. It looked a really first rate professional job.
On the basis of our experience, we would not hesitate to strongly recommend your firm to anyone thinking of installing a wood-burning stove in the York area.
Dr Rory Allen - 15/5/2014
" Many thanks to your team for fitting the woodburner. It looks fantastic and we are really pleased with the job.
Kind regards Janet"
Mr & Mrs Galloway – Boston Spa - 5/3/2014
" We have just added the finishing touches to our lounge, and would like to let you know how pleased we are with the stove you provided and fitted.
The oak beam and modern stove fit in just perfect. Will you pass on our thanks to Dave and his team for doing such a fantastic job. Wishing you and the business all the best for the future,
Best Regards Robin & Jackie"
Mr & Mrs Kendall – Harrogate, yeoman CL5 - 3/1/2014
" Thanks Stephen, got a toasty warm living room :-)”
“The Lads have done a first class job.
I would like to say how professional and caring they both are, nothing is too much, a great set of lads to have on your side.
Caroline and myself would not hesitate in having WV Stoves to carry out any future instillations. We are so pleased with our instillation, it looks a million dollars besides providing great heat and ambiance. Can’t thank you enough."
Jamie - 14/12/2013
" Hi Stephen,
Hope this finds you well. I just wanted to drop you a quick line or two to say how delighted we are with our wood burner. (I have been sending pictures to friends already!)
The fitters were so professional and courteous. It has been an absolutely pleasure to deal with you from start to finish. I wish every firm had such excellent customer service.
We will be only too happy to recommend your services to friends, family and colleagues in the future.
With Kindest Regards."
Georgina Turner – Wetherby - 8/10/2013
" Hi Stephen,
just wanted to say how pleased I am with the stove that your team fitted last weekend. Dave and Carl did a great job – very thorough and also gave helpful advice Really good service
Sue Lawrenson - 30/8/2013
" First of all can I just say how pleased we are with our stove and fireplace.
The installers have been first class, lovely lads and have worked so hard. It is all exactly as we dreamed of, so thank you for making our dream come true.
Once again thank you."
Caroline and Jamie - Yeoman CL5 Woodburning Stove - 6/7/2013
" Steve , fire place is now in its a brilliant job we are both very happy with the work your team have put in. All three of them worked really well together and over came problems with out complaining, they were polite courteous thorough and tidy. They are all a credit to your firm. I was especially impressed by Daves leadership of the project and his can do attitude. I look forward to recommending your firm to other people in the future. Once again thanks !!"
Mr & Mrs Bird - False chimney breast built and plastered, brick clad chamber, Serrano 5 stove fitted with external insulated flue system - 26/6/2013
" Great service all round, have already recommended you to friends and family. Special thanks to Dave (and team) for their hard work.
Special thanks to Dave (and team) for their hard work."
Cheers, Mark - 10/4/2013
" Hi Stephen,
Just wanted to say thanks for sorting out the final bit of work on the fire for me.
Also, I wanted to note that Dave and the lads were absolutely superb with their professionalism, advice and tidiness in everything they did. They were extremely courteous and I couldn’t fault their work.
They deserve a huge pat on the back and its because of them that I will recommend you on so highly.
Tonicha - 16/2/2013
" We’ve paid by BACS and the payment has left our account. We’re delighted with the stove and were impressed by the care and expertise your guys showed in fitting it. We shan’t have a chance to “run it in” until the end of next week, but we hope its performance lives up to its looks! We’re reassured by your and your fitters’ insistence that, if we have any problems, we can come back to you.
John Williams - 14/2/2012
" Having seen a beautiful Gazco Stove at a local fireplace/stove centre, we were not entirely happy with the many fire/stove retailers that we had visited within the West Yorkshire area.
Contacted Gazco customer services and was told about Wharfe Valley Stoves. Spoke to Stephen on the phone. Very helpful and knowledgeable. Visited the showroom and after meeting Stephen, we knew straight away that we wanted to use Wharfe Valley Stoves. Stephen visited our property, explained what the options are and what would look best in our room.
The Stove was ordered and an install date was arranged. Our new Stove was installed last week and we are absolutely delighted with it. Our installers Adam aka Mark Wahlberg and Carl did an excellent job. Attention to detail was second to none. No mess and all our equipment/furniture/carpets were all covered up properly. Also during the install process and after the install, Stephen visited to make sure everything was okay and we were happy with our new stove.
Once again many thanks to Stephen and the team for doing a splendid job!"
Nadra & Azhar - 04/2/2011
" Please pass on to all the team our thanks for an excellent job we were impressed .Dave had a tough day and showed great commitment and ability"
Peter & Tina Brecknock - 08/12/2010
" Hi Stephen,
My stove was fitted today and I just wanted to say thank you. The whole fireplace looks absolutely beautiful, and the fitters Dave and Jamie were lovely people they are a credit to your company. I will definitely be recommending your company to every one who I know.
Tracy Elmer. - 04/7/2010
" Your team fitted the gas stove yesterday. They did an excellent job – thorough, careful and considerate. They were a credit to your company.
I have transferred the remaining money to your account today.
Brodie Clark - 24/12/2009
" We are delighted with the work that Adam and Carl did. Despite it not being necessary, weather-wise, we have run the stove for a couple of hours on two evenings to cure the paint and we have been very pleased with the performance and controllability.
Please pass on our thanks to Stephen, Adam and Carl.
We will have no hesitation in recommending Wharfe Valley Stoves to others considering similar work"
John and Wendy Lawton - 14/10/2009